Shipping & Returns

Shipping Information

For Missionaries in the Field:
At Missionties.com we strive to provide the best service possible.  Packages are shipped within 3 business days of arriving in our system.  Care Packages are packed with the freshest baked goods.  For this purpose, we use the most reliable shipping methods for your packages.  In Brazil we use PAC.  This delivery system is by the Brazilian postal service.  It offers delivery in 2-10 days, depending on the distance of the destination. 

"I am a parent sending a carepackage.  What address should I put on it?":
We recommend that family and friends address carepackages to their missionary's residential address and not the Mission Office address.  Packages will arrive in 2-10 days, but if that is to the mission office, the package may sit in the office for days or weeks depending on each mission's policy and procedures for distributing mail to the missionaries.  The mission office is much more secure for delivery.  Check with your missionary to see if his/her mission has rules regarding delivering mail/packages to apartments.  Some don't allow for it and you must use the office address.

For Missionaries in the Brazil MTC:  An MTC Delivery option is available on all orders being sent to missionaries currently assigned to the Brazilian Missionary Training Center.  When placing your order you will be presented with the option to have the order delivered to the MTC for a nominal fee of $2.49.  If the address to which your order is being sent does not match the address of the MTC as listed below, then DO NOT select this method of delivery as your order will be placed on hold until the correct shipping charges have been paid.  If you have selected this method of delivery accidentally, then please contact missionties to find out how to pay for the shipping charges on your order.

MTC orders are not actually delivered. The Church does not allow for anything exept for mailed letters to be delivered to the Brazil MTC.  The Missionties.com office is located inside Mr. Cheney Cookies, directly across the street from the MTC.  When you order a package for a missionary in the MTC, we send them a letter and let them know that on the P-day they need to stop by Mr. Cheney Cookies and pick up their package.  All cookies and other fresh items are selected and delivered to the missionary the day they pick it up, not the day the order was received.  Remember that P-days for American Missionaries in the MTC are on Tuesdays and Wednesdays.  In order to be delivered on the appropriate day, orders must be in before 6am (EST) Tuesdays or Wednesdays to be available for pick up the same day.  All orders received after 6am may be delayed one week in being retrieved.

Address for Brazil MTC Missionaries packages:

First Name:             Elder or Sister & first name

Last Name:             Missionary's last name

Street Address:     Rua Padre Antonio D'Angelo, 121 - Casa Verde

Address Line 2:     Brazil MTC c/o MrCheneyCookies

City:                          Sao Paulo

State/Province:     you first must change the "Country" to Brazil.  Then type "SP"

Post/Zip code:        02516-040

Country:                  Select BRAZIL from list


Return Policy

All sales are final once the items have been shipped.  Requests for returns or refunds must be made in writing.  Any returns, refunds or credits will be at the sole discretion of Missionties.com and it's management.  Missionties is not responsible for packages misdirected due to issues addressing the package.  Missionties can not guarantee delivery dates or times, all times are estimates.